How should I prepare for my appointment?
First, backup your data, but you must remember that we are not responsible for data loss. Second, gather the equipments you need for your session. Third, make careful notes of the problems you are experiencing and prepare a list of questions.

What equipment should I bring with me?
For mac, bring the computer, power adapter, mac os x cd’s included with computer, battery and other accessories (mouse, keyboard). For iPod, bring cable and power adapter.

Who works at iSupport?
Apple certified technicians.

What can I expect from my appointment?
First, you meet the technical support and working with you to gather information about your system, and problems you face it. If your products require repair , the technical support discuss with you your repair options such as , charges and give you a received voucher wrote the equipment you bring.

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